Payment Policy

Welcome to www.fullbasicneeds.com an online shopping portal of Full Basic Needs LLP for the range of retailed products and brands in India. The terms and conditions contained herein along with the Privacy Policy and Agreement regulating our relationship with regard to the use of www.fullbasicneeds.com by you. 
You are advised to read this Agreement carefully before entering into a transaction on www.fullbasicneeds.com. If you accept this agreement, it will be a legally binding agreement between you and FBN (for shopping on www.fullbasicneeds.com ).

Your visit to this website is subject to this Payment, Delivery and Returns Policy and Terms & Conditions and our Privacy Policy available here on this website.

This website www.fullbasicneeds.com is operated by Full Basic Needs LLP (FBN), an India based company incorporated under the Indian Companies Act of 1956. The policy is issued by ‘FBN’. By placing an order on this site you are entering into a purchase / sale transaction with Full Basic Needs LLP.

The terms and conditions are enumerated as follows:

 

Definitions

 

"Agreement" means the terms and conditions as detailed herein including all schedules, appendices, annexure, privacy policy and will include the references to this Agreement as amended, supplemented, varied or replaced time to time.

www.fullbasicneeds.com or the “Site” means the online shopping portal owned and operated by FBN which provides a plat to the shoppers to buy the products listed on the site.

"Vendor" / "Seller" / ”Affiliate” shall mean the person or any legal entity who offers for sale, sells the products or services on www.fullbasicneeds.com

"Customer" / "Buyer" shall mean the person or any legal entity who accepts the offer for sale on site by placing an order for and or purchases any products offered for sale on the site.

"User" / "You" means and includes you and / or any person or an entity including Vendor / Seller / Affiliate using or accessing the services provided on this Site.

 

Term

 

This Agreement shall continue to be in full force and effect for so long as you are using the site. The site provides the online shopping plat wherein the Users can purchase / buy the products and services listed on it pursuant to the terms and conditions set forth below. By clicking on the “Proceed to Payment” button, you are agreeing to use the Services in a manner consistent with and abide by the terms and conditions of this Agreement, our Privacy Policy, and with all applicable laws and regulations.

 

 

Online Shopping Platform

 

You further agree and undertake that you are accessing the services available on this Site and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Site.

FBN accepts no liability for any errors or omissions, whether on behalf of itself or third parties. The address at which delivery of the product ordered by you are to be made should be correct and proper in all respects.

After the receipt of payment the Buyer / cash on delivery as the case may be, FBN shall arrange for the delivery of the product to the recipient at the shipping address provided by the Buyer. Any and all orders placed by you on this Site are a firm commitment to purchase and you are obligated to complete the transaction and not contest it in anyway.

Before placing an order you are advised to check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item's description.

 

 

Pricing

 

All the products listed on the Site will be sold at MRP unless otherwise specified. The prices mentioned at the time of ordering will be the prices charged on the date of the delivery. Although prices of most of the products do not fluctuate on a daily basis but some of the commodities and fresh food prices do change on a daily basis. In case the prices are higher or lower on the date of delivery not additional charges will be collected or refunded as the case may be at the time of the delivery of the order. Our products are liable for VAT in India.

 

Out of Stock situations

 

Our endeavour is to ensure that all products listed on the site are available in stock for despatch to the buyer. However in case this in not available for any reason, we will contact you within 2 business days and give you the option to exchange or cancel the order based on your convenience.

 

Payment Options

 

The following modes of payments are available:

  • Credit Cards - Master Card, Visa etc.
  • Debit Cards - Master Card, Visa, Maestro and Rupay.
  • Netbanking / Direct Debit payments from select banks in India. A full list is available at the time of Check Out and prior to making payments for purchases.
  • Cash On Delivery.
  • Card on Delivery.

As prescribed by the financial institutions issuing the credit or debit cards affiliated with Visa and MasterCard you will required to submit your 16-digit credit card number, card expiry date and 3-digit CVV number (usually on the reverse of the card) when you make your online transaction using your Credit or Debit card. You should also have enrolled your Credit Card with VBV (Verified by Visa) or MSC (MasterCard Secure Code) to complete the transaction. In case of third party statements including bank and credit card statements the merchant name may appear in an abbreviated format. To place an order you will need to complete the transaction on the website. This may or may not be assisted with a phone call with the customer service representative. By placing an order on the site or on phone, you are agreeing to the terms and conditions and payment policy published in the appropriate section of the website or affiliated websites where specifically referred to such affiliated websites. After you have made your selection and added products to your shopping cart, you will need to proceed to the checkout section. 

In this section you will be asked for address and other contact information as well as payment related information once the payment transaction has been successfully completed, your order will be processed on receipt of the funds from the bank or Credit Card Company. It is at this stage that the sale is said to be complete. Thereafter your products will be shipped based on product availability and completion of logistics operations related to the same.

 

Security

 

Transactions on the website are protected by SSL (Secure Sockets Layer) and Secure Data Encryption. Any information you enter when transacting with the webstore is sent in a Secure Socket Layer (SSL) session and is encrypted to protect you against unintentional disclosure to third parties. This is an assurance that it follows the best security practices adopted by major online vendors where all payments are processed in real-time for your security and immediate peace of mind. Credit card and Debit card information is not stored by us and is not taken by us. This information is taken directly by the payment gateway provided who is authorised and is compliant with the regulations and requirements of various banks and institutions and payment franchisees that it is associated with.

 

Delivery Charges

 

There are no shipment charge and all deliveries are free.

 

Disclaimer

 

"We as a Retailer shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time".